Reference

mega404 Terms & Conditions for Your Account

mega404 Terms & Conditions explain how you open, use, secure and close your account, including wallet checks for DANA and QRIS.

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mega404 mega404 Terms & Conditions for Your Account
HELP WITH TERMS

Where to Ask About Account Rules

A clear contact path helps when a clause affects your account, payment record or access request.

Account access questions Use the account support path when phone verification, a sign-in step or an access…
Wallet record queries For DANA, OVO, GoPay or QRIS questions, send the payment reference shown in your…
Policy change requests Ask through account support if you need a copy of an earlier policy version…
DATA AND SECURITY

How We Handle Policy Records

Terms & Conditions work alongside account security and data handling controls. We explain what we keep, why we keep it and how you can request clarification or a change.

Account data

We use the account details you submit to manage sign-in, phone verification and policy acceptance. Keep those details current so an account question can be matched to your own Terms & Conditions record.

Payment evidence

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained with transaction records. This supports matching, status checks and explanations when a payment clause applies.

Cookies

Cookies can support sign-in continuity, security checks and policy display across a mobile browser or desktop browser. Your browser settings control cookie storage, although some account steps may then need repeating.

Login protection

Do not share your password or verification code. If you suspect account access by someone else, contact us through the account support route so we can review the relevant security and policy steps.

Record retention

We retain account, payment and policy records for the period needed to operate the account, address disputes and meet applicable legal duties. The retention period can depend on the record type and local law.

Change requests

You can ask us to correct account details or explain how your data is used through support. We may request account or phone verification before making a change to protect your records.

Terms & Conditions Questions Answered

These answers address the policy questions we expect before an Indonesian account is opened. If your situation involves a specific payment reference, account action or access restriction, use the support route inside your account and quote the relevant clause.

You can read the Terms & Conditions on this policy page before opening an account. We also present the applicable wording during key account steps, including phone verification and policy acknowledgement.

Yes. The Terms & Conditions cover payment records and matching steps for DANA, QRIS, OVO, GoPay, bank transfer and virtual account requests. Keep each payment reference for account support questions.

Account access depends on local law and is available where local law permits. You must meet the eligibility requirements shown during account creation and complete any phone verification requested before access.

Contact us through the account support route to request a correction. We may ask for phone verification or another account check before changing details, especially when a payment record is connected.

Cookies may support sign-in continuity, security checks and policy display on mobile or desktop browsers. You can adjust browser settings, but disabling cookies may require repeated account steps.

Yes. Send the request through account support and identify the policy date or clause you need. We may verify your account before sharing or explaining a prior policy record.

Use the support route inside your account and state which detail needs correction. We may request account or phone verification, then assess the request against retention duties and local law.